Level 1 IT Support Technician

Position: Level 1 IT Support Technician Role
Join Milestone Technologies as a Level 1 IT Support Technician, ensuring efficient tech operations daily. Be the go-to resource for employee support regarding hardware, software, and network issues.

This role requires a proactive approach to managing IT tasks like computer setups, desk arrangements, and maintaining hardware inventory. You will also handle walk-in support requests and contribute to identifying areas for IT improvements within the organization.

Key Responsibilities:

• Execute desk and computer moves with operating system setups

• Resolve basic connectivity issues and escalate when needed

• Oversee computer accessories and hardware inventory management

• Assist with monitor calibration and hardware logistics

• Maintain accurate records in the Asset Management System

Requirements:

• Background in IT support or related field

• Proficiency in Windows, Linux, and macOS

• Flexibility to handle physical tasks, including lifting equipment

• Strong attention to detail for asset management

• Capable of providing daily support for employees

Enhance your IT support expertise while ensuring smooth operations at Milestone Technologies.
#J-18808-Ljbffr