Business Systems Integration Project Manager
Please note the internal title for this role is S2S Project Manager.
Scope of the PositionThe S2S Integrations Project Manager is responsible for leading and delivering system-to-system integration initiatives, including but not limited to Electronic Data Exchange (EDI), Digital Punchouts, and other integration‑layer projects. The role manages the full lifecycle of EDI and integration projects involving customers, suppliers, logistics providers, and internal enterprise systems (ERP, WMS, TMS, MDM, Finance). The successful candidate will act as the central orchestrator between business stakeholders, external partners, and technical teams to ensure integrations are delivered on time, within scope, and to operational standards, while minimizing business disruption.
Responsibilities- Lead end‑to‑end delivery of S2S and EDI integration projects, from intake and scoping through testing, go‑live, and post‑implementation support.
- Manage project plans, timelines, dependencies, risks, and issue resolution across multiple concurrent integrations.
- Facilitate project governance including status reporting, escalation management, and stakeholder communication.
- Coordinate across internal teams (IT, ERP, Supply Chain, Finance, Operations) and external partners.
- Develop comprehensive process documentation, training materials, and technical manuals to support integration initiatives.
- Continuously review, analyze, and enhance S2S workflows and collaborate with cross‑functional teams to identify opportunities for efficiency improvements.
- Monitor and test system performance and provide performance statistics and reports.
- Perform data audits and quality control measures.
- Recommend and coordinate modifications and upgrades to S2S implementations to improve efficiency, reliability, and performance.
- Work with S2S vendors to maintain S2S software, test and apply patches and upgrades.
- Set up new S2S trading partnerships and assist with onboarding of new partners.
- Collaborate with trading partners, internal teams and external partners to define and capture requirements and specifications.
- Create or oversee creation of S2S mappings.
- Integrate S2S into business processes.
- Triage S2S‑related bugs and prioritize them – reviewing Azure logs when possible to identify any issues prior to assigning to developers.
- Bachelor's degree in Computer Science or related field.
- Certifications or training courses as a systems integrator or EDI Analyst an asset.
- Strong understanding of integration project life cycles in enterprise environments.
- Strong communication and stakeholder engagement skills with a pragmatic mindset for innovation.
- Solid understanding of EDI concepts, standards, and transaction flows.
- Familiarity with integration platforms (middleware, iPaaS, EDI translators).
- Experience working with enterprise systems such as ERP, WMS, TMS, or finance platforms.
- Understanding of data mapping, validation, acknowledgements, and error handling.
- Familiarity with coding practices and software development life cycles.
- Strong project management skills (planning, execution, risk management).
- Excellent communication and stakeholder management skills.
- Ability to coordinate cross‑functional teams without direct authority.
- Strong analytical and problem‑solving capabilities.
- Organized, detail‑oriented, and delivery‑focused.
- Strong written and verbal communication skills.
- Fully fluent in English and French.
- Competitive salary, plus a full set of benefits.
- Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs, including medical, dental, vision, Health Spending Account and RRSP matching.
- Employee Assistance Program, Tuition Reimbursement, Employee Discounts, and a career path.
- Company paid Life Insurance and employee‑paid disability.
We are an equal opportunity employer and welcome submissions from all candidates. Accommodation is available to all applicants upon request.
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