M365 Product Manager

Job Title:

M365 Product Manager

Job

Location:

Vancouver, British Columbia

The M365 Product Manager is responsible for product planning and execution throughout the entire product lifecycle including requirements gathering, market research, definition of product vision and strategy, delivery management as well as ensuring quality support and maintenance for the Microsoft (M365) product suite. The M365 Product Manager collaborates closely with the user groups, market leaders, IT, vendors, project managers, architects, other higher‑ed institutions, and related organizations.

The M365 Product Manager provides leadership and management to the Business Analysis team, in conjunction with the Business Analyst Lead.

• Manages Microsoft 365 suite of collaboration products and related productivity-based solutions.
• Works with technical team members and stakeholders to ensure success of the product feature delivery and adoption.
• Works as a key member of the Project and Portfolio Management (PPM) team, responsible for the intake process, assessing and evaluating requests for M365 related tools, and ensuring alignment with the corporate vision and technology roadmap.
• Drives the vision, strategy, and roadmap for M365 products in consultation with the various teams within the IT department.
• Aligns M365 products with the overall IT enterprise architecture vision and goals.
• Works to lead product change management activities: including outlining training and adoption needs for the IT department and stakeholders.
• Identifies users, creates and maintains user stories/use cases; develops and prioritizes functional requirements for new or revised features or enhancements.
• Serves as the product owner for M365 suite and its product features, including evaluating the preview to rolling it out to the users.
• Understands both the technical and business side of M365 and ultimately responsible for representing the end‑user’s needs.
• Works closely with the QA Lead and ensures standards and processes are followed during M365 UAT and deployment activities.

• Provides recommendations to the Associate Director, IT Project, and Portfolio Management (PPM) for product visions, plans and product roadmap and implements the department’s product goals and objectives to support the plans and roadmap.
• Implements product policies, standards and procedures for business analysis, product design, quality assurance and compliance.

• Undergraduate degree in computing science or equivalent information technology discipline preferred.
• Minimum five (5) years of relevant experience in IT and business/industry or government. Post‑secondary experience would be an asset.
• Strong practical knowledge of project and product management principles, methods, and practices.
• Solid understanding of product design and business analysis methodologies, tools, and techniques, and agile practices.
• Experience in M365 suite of tools required, including SharePoint Online, Power Platform, Teams, Exchange, and One Drive.
• Experience in requirement analysis and business process re‑engineering preferred.
• Experience with data analysis using Power BI, Excel Pivot Tables, or other similar tools preferred.
• Experience with task and workflow automation using Power Automate or similar tools preferred.
• Experience with building custom apps using Power Apps or similar tools preferred.

Salary/Rate Range: $ – $