Product Designer, Manage

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are seeking a strategic and experienced Staff Product Designer to lead our Legal Practice Management experience and contribute to our growing Product Design team. This role is open to candidates across North America (US and Canada, excluding Quebec). If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

Reporting to the Design Director of Manage & Expansion Markets, you will be a key contributor to the portfolio design team, playing a significant role in shaping the core experiences on Manage, which is fundamental to how lawyers practice law. You will leverage your deep design expertise to drive design solutions, mentor junior designers, and collaborate closely with Product and Engineering to deliver exceptional user experiences.

Design is central to Clio’s R&D, working alongside Product and Engineering to revolutionize legal tech. We empower our Designers to deeply understand user needs, shaping how lawyers serve their clients. If you are passionate about user-centered design, mission‑driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!

• Scalable Design Solutions:
  Drive the design vision and execution of scalable design solutions and frameworks that leverage AI/ML engage with all aspects of Clio Documents workflow across Clio products
• Design Execution:
  Own end-to-end user journeys and all aspects of design execution from vision, and ideation, to prototyping, to user testing, to final production
• Cross-Functional Collaboration:
  
  Partner closely with Product Management, Engineering, and other stakeholders to ensure seamless integration of design into the product development lifecycle.
• Design Quality & Consistency:
  Apply and contribute to design processes, standards, and best practices, ensuring consistency and scalability across the Manage experience.
• User-Centered Advocacy:
  Champion user-centered design principles, leveraging user research and data to inform design decisions and drive product improvements.
• Stakeholder Communication:
  Effectively communicate design concepts and rationale to stakeholders at all levels, influencing product direction.
• Mentorship & Guidance:
  Provide guidance and mentorship to junior designers, fostering their growth and development.
• User Research & Testing:
  Participate in and contribute to user research activities and usability testing to validate design solutions.
• Design System Contribution:
  Actively contribute to and advocate for Clio’s design system, ensuring consistency and efficiency across the platform.

• 7+ years of experience in product design, SaaS experience is preferred, but not required.
• Proven track record of shipping high quality, impactful work
• Master of your craft including driving UX research, strong visual & interaction design skills, prototyping, and UX best practices
• A desire and willingness to experiment, explore new approaches that leverage the latest in AI, and optimize with methods like A/B testing
• Demonstrated ability to translate user needs, business metrics, and business goals into effective design solutions.
• Excellent cross-disciplinary collaboration and organizational agility
• Expert in user research methodologies and the ability to translate research findings into actionable design strategies.
• Strong understanding of interaction design principles, data visualization and information architecture.
• Proven ability to work in a fast paced environment.
• Experience working on large-scale, complex projects, and agile development processes.
• Expert in design and prototyping tools (e.g., Figma, Miro, Etc).
• Experience with accessibility standards (WCAG).

• Experience with enterprise software.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of…