Network Infrastructure Engineer

Reports to:

Head of IT Infrastructure

Position Summary
Network Infrastructure Engineer is responsible for the design, implementation, and ongoing support of network and infrastructure services across Canucks Sports & Entertainment and Aquilini Group properties, including Rogers Arena.

This role covers wired and wireless networking, next‑generation firewall platforms (Forti Gate and Sophos), VoIP and telephony systems, and Windows Server environments.

Working closely with senior engineers and IT leadership, the successful candidate will contribute to infrastructure projects, security hardening, change management, and day‑to‑day operational support.

The ideal candidate brings solid hands‑on networking experience, a methodical approach to troubleshooting, and the ability to thrive in a fast‑paced environment that includes live event operations.

Essential Duties & Responsibilities
Network Engineer & Operations

Engineer, configure, and maintain Cisco‑based infrastructure across LAN, WAN, and data center environments, including routing, switching, and security components

Deploy and support enterprise next‑generation firewall solutions including Forti Gate and Sophos, covering policy management, VPN configuration, firmware updates, and troubleshooting

Lead firmware upgrade planning and execution with minimal downtime and strict change management adherence

Monitor network performance and capacity proactively, identifying and resolving constraints before they impact operations or events

Support VoIP and telephony systems across the organization

Infrastructure & Security

Assist with implementation and ongoing support of Microsoft Server, Active Directory, virtualization (VMware/Hyper‑V), and cloud services

Contribute to network security best practices including risk identification, security controls, and infrastructure hardening

Support network segmentation and firewall policy reviews in line with security standards

Maintain accurate technical documentation, network diagrams, and asset inventory records

Collaboration & Support

Provide Tier 2/3 escalation support to Service Desk and Systems Administration teams

Collaborate with internal teams, vendors, and external partners to drive issues through to resolution

Manage tasks and incidents through internal ticketing and work order systems

Participate in off‑hours support within a 24x7 production environment, including event nights

Required

Skills & Qualifications

3-5+ years of hands‑on experience in networking and switching environments

3-5+ years working with firewall technologies;
Forti Gate and/or Sophos strongly preferred

Solid grounding in network fundamentals: DHCP, DNS, routing protocols, VLANs, and network topologies

Experience configuring and supporting routers, switches, and firewall platforms

Working knowledge of Microsoft Windows Server, Active Directory, Group Policy, DNS, and DHCP

Industry certification at CCNA level or equivalent practical experience; CCNP considered a strong asset

Familiarity with virtualization platforms such as VMware or Hyper‑V

Strong troubleshooting skills across WAN, voice, security, and remote access technologies

Clear communicator able to work effectively across both technical and non‑technical stakeholders

Self‑motivated, accountable, and composed under pressure in a fast‑paced environment

Availability for after‑hours work, on‑call rotation and travel as needed.

Preferred Skills

Experience with Forti Manager or centralized firewall management platforms

Exposure to multi‑site or distributed enterprise environments

Experience with Meraki networking solutions

Familiarity with cloud networking:
Azure, AWS, or hybrid environments

Experience with network segmentation, NAC, or zero‑trust architecture

Exposure to large venue, hospitality, or event‑based environments

Scripting or automation experience (Power Shell or similar)

Bachelor’s degree in Information Technology or a related discipline

This position will remain open until filled.

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