Innovation Manager Job Vancouver area,BC Canada,IT/Tech

Our Story &

Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As an Innovation Manager
, you will
* literally* be shaping the future of banking in Canada. You will do this by bringing together our members, internal experts and external partners to design, test, and scale values‑based innovation solutions that directly support Vancity’s strategic impact and growth priorities. You will work closely with our Innovation Director and support leaders across the organization to drive the end-to-end innovation lifecycle while coaching teams across the organization to build their innovation capability.

This role is instrumental in generating new revenue opportunities, strengthening creative problem‑solving capacity across the organization, and accelerating the development of transformational initiatives at a provincial and national scale. We’re seeking a creative, experienced, strategic, and highly collaborative practitioner who thrives in complex problem spaces and is motivated by purpose-driven transformation.

This is a Full-time, Permanent role based at our Vancity head office and reports directly to the Director, Innovation
. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.

How You'll Make an Impact:

Managing the end-to-end innovation lifecycle from problem definition through research, ideation, prototyping, testing, and transition to implementation

Re-imagining how we use the tools of finance to solve societal challenges across the following priority areas affordable housing, equity & reconciliation, climate action and local economies

Leading and collaborating with cross-functional teams to advance values-based innovation opportunities

Coaching teams on design thinking, agile practices, and innovation frameworks to build innovation capability across the organization

Facilitating workshops, co-creation sessions, and innovation training as part of the organization-wide rollout

Tapping data, trends, and emerging technologies to identify opportunities and inform decision-making

Measuring impact, setting clear success metrics, and ensuring alignment with risk and regulatory requirements

Contributing to innovation governance, standards, and toolkits to promote scalability and consistency

Supporting enterprise-wide activation events that increase awareness, capability, and engagement in innovation

Managing a pipeline of transformational innovation opportunities annually

Accelerating time-to-learning and time-to-launch through effective innovation practice management

What You’ll Bring to the Team:

Post-secondary degree in business, innovation, design, strategy, technology, or a related field

5+ years of experience in innovation management, service design, product development, strategy, design thinking, or transformation roles

Demonstrated experience leading end-to-end innovation cycles, including research, ideation, prototyping, testing, and scaling. Working with AI tools to accelerate your work whilst maintaining a high-quality bar

Experience coaching teams in innovation frameworks such as design thinking, agile, lean experimentation, or service design

Strong facilitation skills, with experience leading workshops or co-creation sessions

Ability to synthesize data, trends, and emerging technologies to generate insights and opportunity areas

Proven ability to manage multiple projects and navigate complex cross-functional environments

Strong communication and stakeholder…