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Job Description & How to Apply Below
Elevate customer service with PolyAI as a Forward Deployed AI Engineer located in Vancouver.
Your role involves implementing innovative voice AI solutions for leading enterprise clients.
We are on the lookout for an AI enthusiast with a strong technical foundation in Engineering or related fields. As a key player on the Agent Deployment team, you will influence the effectiveness of voice assistants and ensure that they meet the needs of our clients. This role combines client interaction with technical innovation to deliver measurable success.
Key Responsibilities:
• Develop, configure, and deploy AI solutions for enterprise clients
• Design reliable, scalable solutions based on client needs
• Foster communication between clients and internal product teams
• Ensure production environments meet SLAs for operational stability
• Support project delivery with Deployment Strategists and Customer Success Managers
Requirements:
• 2-5 years in technical consulting or implementation roles
• Understanding of VoIP protocols and call routing
• Ability to manage multiple stakeholder relationships
• Experience in Python programming and microservices
• Proactive, solutions-focused mindset
Shape the future of AI-powered customer interactions at PolyAI with your expertise and creativity.
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