Customer Engagement Technology Architect

Lead transformative IT architecture initiatives at Wawanesa as a Senior Architect. This hybrid opportunity offers a chance to shape customer engagement technologies across Canada.
As a Senior Architect, you will play a pivotal role in designing IT solutions that align with business strategies r focus will be on gathering requirements, crafting architecture roadmaps, and ensuring compliance with established standards. By integrating innovative technologies, you will enhance the customer journey and operational efficiencies in the organization.

Key Responsibilities:

• Develop and maintain enterprise architecture standards

• Interview stakeholders to gather architecture requirements

• Identify and assess technology impacts on applications

• Guide teams to align solutions with target architecture

• Mentor architects in best practices and methodologies
Requirements:

• 5+ years experience in IS architecture

• 10+ years full lifecycle solution design expertise

• Bachelor’s degree or equivalent experience

• Strong understanding of architectural principles

• Experience with CRM, preferably Salesforce
Utilize your architectural design skills to create solutions at Wawanesa that drive customer engagement and operational success.
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