Technical Security Analyst in Global Security

Step into the role of Senior Technical Security Analyst within the Identity & Access Management team. Your focus will be on effective user access management and troubleshooting technical issues.

This position requires collaboration with various technical support teams to ensure access requests are processed in a timely manner. You'll need strong analytical skills to identify trends and gaps while enhancing operational efficiencies across the board. Interaction resolution and high customer support standards are essential for success.

Key Responsibilities:

• Manage end-user requests via ticketing system

• Expedite urgent access issues with valid reasons

• Analyze provisioning gaps to improve processes

• Join support meetings to influence process changes

• Leverage diverse knowledge within the team

Requirements:

• Around 3 years of IT support experience

• Bachelor’s degree in computer science preferred

• Certification in information security is a plus

• Excellent written and verbal communication skills

• Ability to handle stakeholder relations under stress

Drive organizational excellence and enhance security protocols as part of the Global Security team.
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