Senior Sales Enablement Specialist

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are currently seeking a Senior Enablement Systems Specialist to join our Revenue Enablement team in the United States.

The Revenue Enablement team at Clio equips our sales and customer success organizations with the knowledge, skills, tools, and processes they need to drive revenue growth and deliver exceptional client experiences. We manage the enablement tech stack, run a center of excellence operating model, and partner closely with Revenue, Marketing, Product Marketing, and Customer Success to keep our people and platforms aligned to Clio's goals.

We are a team that runs on precision, data, and a genuine commitment to helping teams work smarter.

You are a systems‑minded enablement professional who thrives at the intersection of technology, AI, and learning. You have hands‑on experience administering enablement platforms, and you understand how a well‑configured system amplifies team performance. You are comfortable owning an AI‑enabled platform end‑to‑end, you bring structure and governance to complex tool ecosystems, and you take real ownership of the systems that keep our teams running.

You notice when something is broken before anyone else does, and you fix it.

• Own administration of the enablement tech stack, with LetterAI as the system of record for certification and AI‑assisted content, alongside Seismic, Seismic Learning, Gong, and Consensus
• Configure and maintain LetterAI, including certification baselines, AI role‑play scenario frameworks, scoring rubrics, and the integrations that connect it to the rest of the stack
• Own the content governance model across platforms, including tagging taxonomy, naming conventions, folder structure, and content hygiene
• Manage user groups, permissions, and access levels so teams have the right access in an efficient and scalable way
• Build recurring reports and dashboards tracking certification completion, content adoption, Gong usage, and AI role‑play engagement
• Identify and remediate gaps such as unused content, overdue certifications, missing tags, and stale playbooks, and recommend fixes
• Serve as the subject matter expert on the enablement tech stack and on the intake and operating‑system tooling
• Partner with the Operations and Programs functions to keep tools structured and aligned to launch and OKR work
• Create and deliver end‑user training on the tech stack, with a focus on onboarding the team to LetterAI workflows
• Use generative AI to streamline systems administration, reporting, and content quality assurance
• Other duties as required

• 4+ years of experience in enablement systems, revenue operations, or learning technology administration
• Hands‑on experience administering platforms such as LetterAI, Seismic, Seismic Learning, Gong, or Consensus
• Experience with AI‑enabled enablement tools and configuring certification or role‑play workflows
• Experience managing content governance frameworks, including tagging taxonomy, naming conventions, and information architecture
• Strong analytical skills with experience building recurring reports and dashboards on engagement, adoption, and performance metrics
• Experience developing governance frameworks or standard operating procedures for technology tools
• Strong project management and organizational skills
• Excellent written and verbal communication and stakeholder management skills

• Experience in a SaaS or technology company
• LetterAI, Seismic, Gong, or other relevant platform certifications
• Experience standing up or migrating to a new enablement platform
• Familiarity with Salesforce or other CRM platforms
• Experience building dashboards or reporting views in Salesforce, Tableau, or similar tools

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture.

• Competitive,…