Technical Support Technician - Optometry Equipment

Join Axis Medical as a Technical Support Technician specializing in optometry equipment, ensuring client satisfaction through repair and training services. This position requires travel across Canada.

Axis Medical Canada Inc., a member of Essilor Luxottica, is seeking a technician to provide direct service and support to customers utilizing various ophthalmic instruments. This role involves not only repairs and calibrations at client sites but also extensive training on equipment, making you a vital resource for clients in the optical field. Documenting service calls and managing equipment for demonstrations are key aspects of this role.

Key Responsibilities:

• Install and repair equipment at client business sites

• Train clients in effective equipment use and troubleshooting

• Provide remote technical support via calls

• Prepare equipment for demonstrations at events

• Maintain accurate service documentation and schedules

Requirements:

• College degree in Electromechanical or related field

• At least 2 years of experience in technical support

• Network and IT knowledge essential

• Flexible working hours and valid driving license

• Capacity to lift 35 kg (75 pounds)

Support the advancement of eye care services with your technical skills at Axis Medical.
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