Manager, Agile Delivery

Location

Vancity Centre
183 Terminal Ave
Vancouver, BC , CAN

We’re Vancity, a member‑owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net‑zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private‑sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers.

As a Manager, Agile Delivery
, you will play a critical leadership role in enabling meaningful member and business outcomes by building and leading a high‑performing team of Scrum Masters and coaching cross‑functional delivery pods. You will ensure consistent, effective agile delivery practices, strengthen delivery predictability and flow, navigate complex dependencies and risks, and continuously improve delivery performance while maintaining alignment with Vancity’s governance and delivery framework.

We’re looking for a collaborative, experienced agile leader who thrives in complexity, builds trusted relationships, and is passionate about developing people and teams.

• Lead, recruit, develop, and coach a team of Scrum Masters supporting cross‑functional agile pods
• Coach delivery teams and pod leaders to strengthen agile practices and increase member and business value
• Manage cross‑pod and external dependencies by identifying risks, assessing impacts, and communicating options to senior leaders
• Uphold and embed the Vancity Agile Delivery Methodology to ensure consistent ways of working
• Build strong, trusted relationships with product, technology, and business leaders to influence delivery outcomes
• Support the establishment and launch of new delivery pods, including scope clarification, backlog shaping, and delivery routines
• Facilitate and model effective agile ceremonies through coaching and continuous improvement
• Analyze delivery metrics and health indicators to improve predictability, quality, flow, and time to market
• Foster a high‑performing, inclusive team culture grounded in trust, accountability, and engagement
• Navigate ambiguity across the portfolio and coach others to clarify outcomes, success criteria, and use cases

• Bachelor’s degree in Business, Technology, or a related discipline, or equivalent combination of education and experience
• Minimum 7 years of experience working in agile delivery environments, with progressive leadership responsibility
• 3+ years of people leadership experience, including coaching and developing Scrum Masters or agile practitioners
• Strong experience leading cross‑functional agile teams within complex, regulated environments
• Demonstrated expertise in agile delivery frameworks, coaching practices, and delivery governance
• Proven ability to manage dependencies, risks, and stakeholder expectations across portfolios
• Agile‑related certifications such as Certified Scrum Professional (CSP), SAFe Agilist, ICAgile, or similar

• Experience working within enterprise portfolio or program delivery environments
• Strong change management and organizational agility experience
• Advanced experience using delivery metrics to drive continuous improvement

• A people‑centric leader – you build trust, develop talent, and foster inclusive, high‑performing teams
• An agile advocate – you model agile leadership and continuously improve ways of working
• A strategic collaborator – you influence outcomes through strong relationships and clear communication
• Comfortable with complexity – you navigate ambiguity and guide teams toward clarity and results

We value lived experience. If you are interested in this role, we encourage you to apply even if you feel your skills don’t perfectly align with those listed.

This role offers a salary range of $116,500 to $143,850 per annum
. The base pay offered may vary depending on factors such as relevant…