IT Infrastructure Administrator

Location:

Vancouver, BC, Hybrid
Language:  English, fluent written and spoken communication required
Background Check Requirement:  Employment and criminal check
About the Opportunity  This is a chance to join a fast-growing organization in the financial technology sector that is transforming how Canadian businesses access the tools and funding they need to grow. As an IT Infrastructure Administrator, you will play a critical role in supporting the systems and platforms that power a modern, cloud-first environment used by teams across the country.
This role is focused primarily on Infrastructure and Cloud Management. The organization is evolving the position to move Security responsibilities out of the role, allowing the successful candidate to focus on the administration, support, and optimization of core infrastructure and cloud environments.
You will work closely with internal employees, technology partners, and cybersecurity specialists to ensure stable, secure, and scalable IT operations. This role is ideal for someone who enjoys being hands‑on, values reliability and service excellence, and wants to contribute to a collaborative, people‑focused technology team where your work has visible impact.
What’s In It for You  You will be part of a workplace that values curiosity, accountability, and continuous improvement. The organization encourages learning, knowledge sharing, and thoughtful problem‑solving in a supportive and collaborative environment.

This role offers flexibility through a hybrid work model, meaningful ownership over systems and processes, and exposure to a growing cloud and SaaS ecosystem within a high‑performing technology team.
Your Responsibilities   You’ll administer and support cloud infrastructure across Azure and GCP environments to ensure performance, reliability, and security.
You’ll manage and maintain core infrastructure systems including servers, cloud platforms, and end‑user computing environments.
In this role, you’ll manage identity and access systems including Active Directory and Entra , supporting user lifecycle and permissions.
You’ll support employee onboarding and offboarding processes, ensuring timely provisioning and deprovisioning of accounts, devices, and access rights.
You’ll deploy, manage, and troubleshoot endpoints using Intune, ensuring a stable and secure device environment.
You’ll manage server infrastructure, end‑user devices, and cloud‑based environments to ensure high availability and operational efficiency.
You’ll provide day‑to‑day IT support for employees, resolving hardware, software, and SaaS‑related issues.
You’ll provide day‑to‑day operational support across infrastructure and cloud platforms, responding to incidents, service requests, and system issues.
You’ll implement approved configuration changes across platforms such as Google Workspace, Zscaler, Azure, and GCP.
You’ll maintain IT documentation, asset inventories, and standard operating procedures.
You’ll collaborate with vendors and internal partners to resolve infrastructure and platform‑related issues.
You’ll effectively manage multiple priorities in a fast‑paced environment while maintaining a high standard of service delivery and responsiveness.
You’ll demonstrate a proactive approach to problem‑solving, ownership of assigned tasks, and a continuous improvement mindset.

Skills and Qualifications   5+ years of hands‑on experience in IT infrastructure, cloud administration, and end‑user support.
Strong hands‑on experience across both Infrastructure and Cloud environments is required.
Practical experience administering Azure and GCP environments.
Strong knowledge of Active Directory, Entra , and endpoint management with Intune.
Working understanding of Windows Server and basic Linux environments.
Solid grasp of networking fundamentals including DNS, DHCP, VPNs, and firewalls.
Strong hardware management, troubleshooting, documentation, and communication skills.
Some experience with SQL Server databases.
Basic understanding of cybersecurity.
Note from the Hiring Manager  We’re looking for someone who takes pride in building reliable systems and genuinely enjoys helping people. If you’re curious, detail‑oriented, and motivated by making technology work better for everyone, you’ll thrive on our team.
Equal Employment Opportunity  All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2

SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.

#J-18808-Ljbffr