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Job Description & How to Apply Below
Join our team as a Support Consultant for Microsoft Dynamics 365 Solutions. Your expertise will be vital in troubleshooting and optimizing D365 Customer Engagement and Business Central offerings.
In this role, you'll manage client interactions and provide top-notch technical support. By collaborating with internal teams and vendors, you will enhance customer satisfaction through effective problem-solving and guidance tailored to business processes.
Key Responsibilities:
• Manage and respond to customer support requests diligently
• Troubleshoot D365 issues and provide effective solutions
• Collaborate with teams for complex problem resolution
• Document all development efforts accurately and thoroughly
• Keep abreast of updates in D365 and related technologies
Requirements:
• Bachelor’s degree in Computer Science or related area
• In-depth knowledge of Microsoft Dynamics configurations
• Strong customer service and support orientation
• Effective communication skills with varied stakeholders
• Relevant Microsoft certification in Dynamics 365
Bring your analytical skills and dedication to a customer-focused role that enhances our client solutions.
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