Mobility Communications Support Technician

Join the Vancouver Police Department as a Mobility Communications Services Support Technician. This full-time role involves supporting mobility devices, troubleshooting, and providing user training.

The selected candidate will take on a critical role in the Mobility Communications Services Unit. You will be responsible for advising staff, coordinating mobility device requests, and facilitating technical resolutions. This position offers a dynamic work schedule, including a four-day on and off rotation.

Key Responsibilities:

• Provide training and support for mobility communication devices

• Troubleshoot and resolve technical issues for users

• Manage requests for broken devices and accessories

• Review monthly invoices for accuracy and discrepancies

• Maintain mobility equipment inventories and records

Requirements:

• Working knowledge of PCs and smartphones

• Ability to provide training on mobility devices

• Minimum Grade 12 education or equivalent experience

• Proven troubleshooting abilities in a technical setting

• Excellent organizational skills and detail orientation

This role requires strong communication skills and a solid understanding of mobility communication systems.
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