Vancouver Deskside Technician

Position: Vancouver Deskside Technician Role
Join NTT DATA as a Deskside Technician in Vancouver, British Columbia, providing essential IT support both on-site and remotely. Expertly tackle technical issues and engage with users to resolve their IT challenges.

As a Deskside Technician, you will be responsible for solving technical problems, installing hardware and software, and supporting desktop environments. With 1-2 years of experience in desktop support and knowledge of systems like Office 365 and Active Directory, you will thrive in this independent role. Ensure smooth operations by identifying issues and offering solutions while working on scheduled shifts, including evenings and weekends.

Key Responsibilities:

• Complete and review service requests promptly

• Resolve on-site technical issues transferred from the Service Desk

• Install and configure diverse hardware and software

• Provide routine instructions for system applications

• Notify Management of emerging technical issues

Requirements:

• 1-2 years of desktop/software support experience

• Familiarity with ticketing systems like Service Now

• Valid driver's license and reliable transport

• Ability to lift equipment up to 20 kg

• Proof of vaccination required upon onboarding

Use your technical skills and problem-solving abilities to support NTT DATA's IT services in Vancouver.
#J-18808-Ljbffr