IT Technician

About Marloss IT & Our Mission

Marloss IT is a managed‑services provider committed to empowering mission‑driven organizations through reliable, informed technology support. Our focus is simple and unwavering: eliminate IT obstacles so our clients can devote 100 % of their attention to the critical work they do every day.

In keeping with our values, we especially encourage applications from women, as well as Indigenous, Black, and other equity‑deserving candidates.

We're seeking a part‑time IT Technician to support day‑to‑day client IT operations and assist in special projects—including cloud migrations, network improvements, and cybersecurity implementation. This role is a key contributor to helping us deliver on‑site and remote support to a high‑impact organization with multiple locations in the Downtown Vancouver area.

You will be engaged on‑call for hands‑on tasks like workstation deployments, troubleshooting, server decommissioning, firewall installations, and wireless optimization.

• Provide remote and in‑person Help Desk support (hardware/software/network)
• Assist with onboarding/offboarding and workstation setup
• Support cloud migrations to Microsoft 365 / Share Point
• Implement and test backups and endpoint protection tools
• Troubleshoot and improve wired/wireless network reliability
• Assist with MFA setup, password policy enforcement, and Microsoft Entra s
• Coordinate with vendors for VoIP, Quick Books, and third‑party platforms (e.g., Shiftlink, ADP)

• Minimum 2 years in an IT support, systems, or technician role
• Working knowledge of Microsoft 365, SharePoint, Entra  (Azure AD), and Windows Server environments
• Familiarity with remote desktop tools, VPNs, firewall devices, and backup systems
• Ability to troubleshoot on Windows and macOS
• Valid BC driver’s license and reliable access to a vehicle (travel to client sites required)
• Experience working with nonprofits or mission‑driven organizations is a bonus
• Excellent communication skills; ability to work compassionately with users of all skill levels

Pay: $19.00-$25.00 per hour

Work Location:

Hybrid remote in Vancouver, BC V6B 1A1

MARLOSS IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.