Senior Business Systems Designer

JOIN US IN ENABLING TRADE THROUGH CANADA'S LARGEST PORT

The Vancouver Fraser Port Authority is an arm’s-length federal agency responsible for the shared stewardship of the lands and waters that make up the Port of Vancouver, Canada’s largest port. Our mandate, as outlined in the Canada Marine Act, is to enable Canada’s trade objectives on behalf of all Canadians, ensuring the safe movement of goods through the Port of Vancouver while protecting the environment and considering local communities.

As an organization with a significant impact on communities and businesses across Canada, the Vancouver Fraser Port Authority is dedicated to diversity, inclusion, and sustainability. We strive to create a workplace that mirrors the richness of our community, empowering all employees to achieve their full potential.

The Senior Business Systems Designer leads the discovery, definition, and functional architecture of business systems to ensure technology solutions directly support organizational processes, decision‑making, and operational outcomes. Partnering with business leaders, the role analyzes complex operational challenges, identifies capability gaps, and defines the business capabilities required to address them. Through structured analysis, the role translates business needs into clear capability models and determines how those capabilities should be enabled through enterprise business systems.

The role defines solution approaches and implementation roadmaps that guide large-scale business systems initiatives and modernization efforts, ensuring alignment between business strategy and system design.

Leveraging deep expertise in enterprise applications and business process design, the Senior Business Systems Designer defines functional solution architecture and configuration approaches for complex Commercial Off the Shelf (COTS) and Software as a Service (SaaS) platforms. The role ensures system capabilities, integrations, and data structures are aligned with business objectives and the organization’s broader technology direction. Acting as the principal authority on business system solution design, the role provides leadership throughout the pre‑implementation and implementation lifecycle by guiding business analysis, validating solution design and configuration, and ensuring delivered solutions achieve intended business outcomes.

• Leadthe structured exploration of complex business challenges by working closely with
• business leaders and subject matter experts to understand operational processes,pain points, and emerging needs.
• Analyze current operational practices, information flows, and system usage to identify business capability gaps and opportunities for improvement.
• Facilitate discovery workshops and analysis activities to clarify business problems,define desired outcomes, and establish a shared understanding of transformation objectives.
• Definethe business capabilities required to support organizational objectives and determine how those capabilities should be enabled through business systems.
• Establish and maintain a holistic view of how enterprise business capabilities are supported across existing and planned systems, identifying opportunities to improve alignment and reduce fragmentation.
• Shape solution approaches that connect business challenges with appropriate technology solutions, ensuring proposed systems effectively support organizational capabilities and operational goals.
• Contribute to the development of business systems modernization roadmaps by identifying opportunities to introduce, enhance, rationalize, or retire systems.
• Definethe functional architecture of business system solutions, ensuring system capabilities, workflows, integrations, and data structures align with business objectives.
• Lead requirements definition and fit‑gap analysis activities to determine how system capabilities should be configured to support business processes.
• Establish configuration strategies that maximize the use of standard system functionality while minimizing unnecessary customization.
• Maintaina holistic view of the organization’s business systems landscape, ensuring system roles, boundaries, and capabilities remain…