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Entry Level Support Engineer at Axiell
Job Description & How to Apply Below
Axiell is seeking a Support Engineer to join the Registries and Vital Records team. In this role, you will troubleshoot customer issues, collaborate with various teams, and ensure high-quality support. Ideal for candidates with 1-2 years of experience in technical support, this role is perfect for those who enjoy problem-solving and customer interaction.
Key Responsibilities:
• Monitor and resolve customer issues using Jira or Azure Dev Ops
• Communicate and troubleshoot directly with customers
• Test fixes and deployments for functionality
• Document cases clearly and manage support queues
• Collaborate with Product Development and QA on escalations
Requirements:
• Degree in Computer Science or related field
• 1-2 years in technical support roles
• Strong problem-solving skills
• Experience with Linux / Unix environments
• Familiarity with Jira, Azure Dev Ops, or similar tools
Leverage your technical skills in a collaborative, purpose-driven team at Axiell.
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Position Requirements
Less than 1 Year
work experience
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