Job Description & How to Apply Below
Join Aritzia as an IT Specialist, where your focus will be on tech support and incident resolution. Champion user technology experiences and minimize operational disruptions.
In this role, you’ll act as the main tech support contact for end users, handling Level 1 incidents and fulfilling technology-related requests on time. Collaboration with various teams will be key to your success in managing major incidents and driving systemic improvements. Your insights will help shape better technology practices and prevent recurring issues for users.
Key Responsibilities:
• Manage tech support queries and incidents
• Provide efficient Level 1 support to users
• Fulfill all tech-related requests within agreed SLAs
• Coordinate response efforts with cross-functional teams
• Analyze incidents to prevent future occurrences
Requirements:
• Proven IT support skills, education, or certification
• Commitment to Aritzia’s culture and leadership values
• Ability to diagnose and resolve tech issues swiftly
• Strong interpersonal skills for user interactions
• Flexibility to work during defined shifts
Leverage your IT expertise to foster a seamless tech environment for Aritzia’s teams.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×