Junior Desktop Support - Windows Administrator

Enhance your skills as a Junior Desktop Support and Windows 11 Migration Technician with Match Box Consulting Group in downtown Vancouver. This part-time role is suited for individuals skilled in hardware and software support, working three days a week.

This contract role specializes in Windows 10 and 11 administration, laptop imaging, and device configuration. Ideal candidates will have a strong foundation in troubleshooting hardware and utilizing IT ticketing systems like Asana. With 22.5 hours per week, this on-site position presents an excellent opportunity to grow your technical abilities.

Key Responsibilities:

• Manage Windows 10 and 11 support and troubleshooting tasks

• Deploy laptops and configure devices promptly

• Troubleshoot hardware for devices, docks, and peripherals

• Conduct IT ticket management through Asana efficiently

• Schedule user appointments and manage upgrade timelines

Requirements:

• Understanding of Windows 10 and 11 environments

• Familiarity with Microsoft Intune and Autopilot (preferred)

• Basic networking troubleshooting skills

• Experience with Apple macOS device management preferred

• Commitment to on-site support three days weekly

Build your expertise while assisting users at Match Box Consulting Group in downtown Vancouver.
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