IT Support and System Administrator

Join a dynamic team in Downtown Vancouver as an IT Support and System Administrator, specializing in ERP systems and corporate IT operations. Contribute to a vibrant retail and music environment, ensuring seamless tech support and operations.

This full-time role involves providing exceptional IT support, deploying hardware, and managing a Microsoft 365 cloud environment. You will also support remote and corporate users while visiting retail stores for hands-on assistance. If troubleshooting complex systems excites you, this position is ideal.

Key Responsibilities:

• Provide user support for ERP system issues

• Deploy desktops and manage remote hardware

• Visit retail locations for IT support and maintenance

• Oversee Active Directory profiles and access management

• Monitor and maintain Microsoft 365 cloud infrastructure

Requirements:

• Minimum 2 years in customer-facing IT support

• Strong problem-solving and troubleshooting skills

• Self-starter with initiative in a fast-paced setting

• Willingness to participate in an on-call rotation

• Experience with Crystal Reports is a plus

Bring your IT expertise and passion for customer service to a team that values collaboration and continuous improvement.
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