IT Support Specialist at Humanoid

Elevate your IT career with Humanoid as an IT Support Specialist in Vancouver. Deliver exceptional L1/L2 support for engineers and operational staff in an innovative robotics environment.

Humanoid is actively seeking an IT Office Support Specialist. This Vancouver-based position focuses on providing daily IT support, managing hardware procurement, and implementing endpoint management solutions. Collaborating with a technical team that values proactive communication, you will help build a scalable IT infrastructure while ensuring user-friendly technology experiences.

Key Responsibilities:

• Provide L1/L2 IT support to engineers and operations staff

• Resolve connectivity issues across devices and meeting rooms

• Configure Windows, macOS, and Linux endpoints for users

• Manage IT hardware requests and maintain asset records

• Troubleshoot AV and network equipment reliability

Requirements:

• 2+ years in L1/L2 IT support roles

• Proficient in Windows, macOS, and Linux configurations

• Experience with MDM platforms like Jump Cloud

• Strong communication skills with technical users

• Basic networking knowledge including VLANs and switch ports

Support a cutting-edge robotics team while enhancing your IT expertise at Humanoid in Vancouver.
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