IFRS 9 Analyst

Responsibilities

• Respond to client inquiries through ticketing/email/phone within agreed timelines; gather details, triage, and communicate resolution steps
• Support onboarding/implementations: data intake checks, mapping validation, user guidance, and basic training materials
• Answer routine questions on platform outputs (staging, PD/EAD/LGD, scenario/FLI) and perform first-pass investigation on complex inquiries (review inputs, configuration, segment rules, and proofing checks)
• Execute proofing and QA procedures on model outputs and reporting extracts; document results and investigate variances
• Support UAT and production releases: test execution, defect reproduction, re-testing, evidence capture, and release note inputs
• Identify data quality issues (completeness, mapping, rule conformance) and support root-cause analysis with internal technical teams
• Update runbooks, operations manuals, and client-facing "how to interpret outputs" guidance

• 2+ years of experience in client support, operations, analytics, financial systems, or risk/financial reporting (financial services preferred)
• Post-secondary education in business, finance, accounting, economics, math/stats, or related field, or equivalent experience
• Strong Excel skills and comfort working with detailed datasets; experience with ticketing systems and structured troubleshooting
• Working knowledge of IFRS 9 impairment / ECL concepts is an asset (training can be provided)
• Clear written/verbal communication and strong organization in a deadline- and release-driven environment
• Nice to have:
  Experience with UAT, change management, ITIL incident/problem management, or service desk tools
• Exposure to credit risk concepts (PD/LGD/EAD), model monitoring, or regulatory reporting

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to Job Tailor job listings.

• Excel
• data intake checks
• mapping validation
• proofing checks
• QA procedures
• test execution
• defect reproduction
• root-cause analysis
• financial reporting
• IFRS 9

• clear communication
• organization
• deadline management
• problem-solving
• client support