Integration Technical Lead - Operations Job Vancouver area,BC Canada,IT/Tech

Our Story &

Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement – apply today!

Your Role in Supporting Our Members:

We are seeking a hands-on Technical Lead to join the Integration Platforms Operations team. This role sits at the intersection of Dev Sec Ops enablement and production operations
, with accountability for designing and implementing robust pipelines, driving operational excellence, and leading production monitoring, support, and troubleshooting across our integration landscape.

The ideal candidate is a strong technical leader with deep experience in Azure-based integration platforms, production support, and Dev Sec Ops practices, who can both design solutions and lead teams through complex operational challenges.

This is a Full-time, Permanent role based at Vancity head office. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed.

How You'll Make an Impact:

Dev Sec Ops & Platform Enablement

Design, develop, and maintain Dev Sec Ops reference pipelines using Azure Dev Ops for integration workloads.

Embed security controls (SAST, DAST, secrets management, policy-as-code) into CI/CD pipelines.

Define and enforce standards for build, release, deployment, and environment promotion.

Partner with architecture, security, and development teams to drive Dev Sec Ops best practices.

Automate infrastructure, configuration, and operational tasks where possible.

Production Operations & Reliability

Lead production monitoring, alerting, and observability for integration platforms.

Define and implement SLIs, SLOs, and operational KPIs.

Drive incident response, root cause analysis (RCA), and post-incident reviews.

Troubleshoot complex, cross-platform production issues involving APIs, messaging, and orchestration layers.

Ensure platform reliability, scalability, performance, and security.

Technical Leadership

Act as a technical escalation point for production issues and platform design decisions.

Mentor engineers and promote a culture of operational excellence and continuous improvement.

Contribute to platform roadmaps, technical standards, and operational runbooks.

Collaborate with application teams to onboard services onto the integration platforms.

What You’ll Bring to the Team:

Bachelor’s, or Master’s degree in Computer Science, Engineering, or a related field.

12+ years of experience designing and leading high-scale, high-availability backend/API systems.

Strong hands-on experience with Azure Integration Services, including Azure API Management (APIM), Azure Functions, Logic Apps, Service Bus, and Event Grid.

Proven experience designing and implementing CI/CD pipelines using Azure Dev Ops, including build, release, and deployment automation.

Deep production operations expertise, including monitoring, alerting, incident response, root cause analysis (RCA), and post-incident reviews.

Experience operating and troubleshooting distributed systems, particularly APIs, messaging/event-driven architectures, and integration workflows.

Working knowledge of Kubernetes and containerized platforms, preferably AKS and Mule Soft Runtime Fabric (RTF).

Strong observability and monitoring experience using tools such as Azure Monitor, Application Insights, Log Analytics, or equivalent platforms.

Solid scripting and automation skills (Power Shell, Bash, or similar) with a strong understanding of Dev Sec Ops and secure SDLC practices.

Preferre…