Digital Product Manager Position at Flair

Drive digital innovation at Flair Airlines as a Digital Product Manager. Focus on creating user-friendly booking and check-in experiences across platforms.

Joining Flair's IT E-Commerce & Digital Marketing team, you'll ensure that customers have seamless journeys from booking to post-travel. This role, based in Edmonton or Vancouver, emphasizes user-centered design and collaboration with multiple teams to improve engagement and support revenue goals.

Key Responsibilities:

• Lead design for user journeys in booking and service areas

• Enhance overall digital customer experiences

• Utilize customer insights for performance optimization

• Work with marketing to align product messaging

• Track and improve online check-in metrics

Requirements:

• Minimum of 3-5 years in ecommerce or digital roles

• Experience managing web and app products

• Background in customer journey analysis

• Strong stakeholder management abilities

• Must be eligible to work in Canada

Elevate digital strategies and enhance customer satisfaction with Flair Airlines through this impactful role.
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