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Job Description & How to Apply Below
As a Client Support Analyst, you will own and manage support queues, prioritize effectively, and collaborate with engineering teams to troubleshoot issues.
Your role includes supporting onboarding for clients into data analytics products and ensuring data security and compliance standards are maintained throughout. You will elevate fan engagement by leveraging data insights for our high-profile clients.
Key Responsibilities:
• Manage client support issues from identification to resolution
• Collaborate with engineering on troubleshooting data pipelines
• Support onboarding and configuration of data products
• Investigate issues across the data lifecycle
• Provide insights into data quality for client-facing teams
Requirements:
• Relevant degree or experience in data-intensive environments
• Foundational knowledge of SQL and relational databases
• Strong documentation and organizational skills
• Proactive mindset with attention to detail
• Experience with Jira/Zendesk or similar tools
Transform sports marketing through data insights and client-focused solutions at Two Circles.
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