UBC Arts Learning Support Coordinator

Join UBC in supporting faculty and staff with a focus on technology and training as an Arts Learning Support Coordinator. This one-year term role emphasizes customer service in a technical environment.

Reporting to the Senior Manager of Arts Learning Technology Support, the Coordinator will facilitate training sessions and troubleshooting for tools like Canvas, enhancing operational effectiveness. Ideal candidates will be comfortable navigating diverse educational technologies and committed to fostering an inclusive learning environment.

Key Responsibilities:

• Deliver tier-one technical support remotely and on-site

• Develop and present training materials for users

• Maintain technical documentation following standards

• Guide faculty in using course management tools

• Implement solutions to user issues with attention to detail

Requirements:

• Relevant undergraduate degree required

• Minimum one year of experience in a related field

• Strong communication skills, both oral and written

• Familiar with learning management systems and HTML

• Ability to support a diverse clientele effectively

Support UBC’s mission by assisting faculty in maximizing their technology resources.
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