UX Research & Product Designer

Position: UX Research & Product Designer Role
Join Armstrong Collective as a Senior UX Research and Product Designer to revolutionize the luxury travel booking experience. This role is pivotal in optimizing guest interactions across digital platforms.

As you report to the Director of IT Product Management, your primary focus is on end-to-end experience design for travel journeys. You will establish a structured UX research practice, collaborate with product teams, and implement design solutions that enhance booking flows. Your mission is to alleviate user pain points while ensuring seamless transactions in a modern digital commerce landscape.

Key Responsibilities:

• Design intuitive travel booking flows from beginning to end

• Improve conversion rates by simplifying user interactions

• Conduct research and translate data into actionable insights

• Work with agile teams for collaborative design efforts

• Define UX patterns that enhance accessibility and scalability

Requirements:

• Minimum 8 years in UX design and research

• Direct background in travel, hospitality, or ecommerce

• Experience with high-conversion transactional designs

• Strong analytical skills for data-informed designs

• Comfortable working with complex booking systems

Drive innovation in travel experiences through user-centric design at Armstrong Collective.
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