System and Data Analyst

This position is open until filled. To ensure consideration, applications should be received by Monday, August 24.

Applications must have direct, hands-on experience with Yardi software to be considered.

The Systems and Data Analyst position performs advanced technical work developing and implementing solutions that support the Authority’s business strategy. This position serves as an all-tier support for the agencies Yardi system, including issue documentation, user account and access management, workflow support, and resolution of technical problems. The Analyst will triage, troubleshoot, and resolve software incident; support testing of updates and system changes;

and debug reports, queries, and code.

Other essential functions include but are not limited to:

• Designing, developing, and maintaining operational and management reports, forms, letters, and statistical outputs; ensuring data accuracy through research, validation, and quality control.
• Analyze and document business process and system workflows; evaluate system efficiency and ensure compatibility of in-house and SaaS applications.
• Manage test environments and coordinate date refreshes.
• Create, modify, and maintain SQL queries, scripts, reports, and data imports/exports; monitor system jobs and take corrective action as needed.
• Develop and update software applications by converting specifications into code, compiling programs, and resolving errors.
• Providing technical support for application and data-related issues; collaborate with IT team members to troubleshoot and resolve software, database, and system problems.
• Work with end users to identify, document, and resolve root causes of system or process issues, ensuring timely and effective solutions.
• Train end users and technical support staff on system functionality, workflow, and best practices.

Pay and Benefits

In compliance with the Equal Pay & Opportunities Act, the full salary range for the Systems and Data Analyst position is $85,020 to $127,530. Starting salary is determined by the required qualifications for the role and the candidate’s relevant experience. This is a full-time exempt position working primarily in office Monday through Friday.

We offer a generous contribution toward health care: 100% paid for employees’ only medical and vision coverage, 85% paid for dependent tier coverage. 100% paid for dental. Up to 26 days of accrued paid time off annually in the first year (13 vacation/13 sick days), and 12 paid holidays. This position is required to participate in Washington PERS (Public Employee Retirement Services).

Requirements

Knowledge and Attributes

• Strong understanding of data administration and management functions, including data collection, analysis, and distribution.
• Ability to improve system business processes using recognized process-improvement techniques.
• Familiarity with modern database and information-system technologies.
• Knowledge of program evaluation and outcome-based assessment methods.
• Ability to work effectively with others, participate as a team member, communicate constructively, and navigate conflict professionally.
• Skill in analyzing problems, identifying solutions, evaluating alternatives, and implementing recommendations aligned with organizational goals.
• Ability to perform highly detailed work accurately and efficiently, organize tasks effectively, and work independently despite frequent interruptions.
• Strong project-planning and organizational skills, with the ability to meet schedules and timelines and work with minimal direction.
• Proficiency with data-analysis tools and programming languages such as SQL.
• Experience with database-management systems.
• Strong analytical and problem-solving abilities.
• Effective communication skills to explain complex or technical information to non-technical users.
• Knowledge of modern office procedures, methods, and equipment, including computers and common word-processing and spreadsheet applications.

Job Skills

Technical skills

• Microsoft Windows and Windows Server Operating Systems
• Microsoft 365 Suite
• Online Exchange
• Windows Virtual Desktop
• Share Point
• Networking and Security
• System and Network Configuration
• Backup and Disaster Recovery
• Techn…