Cyber Service Senior Manager

At PwC, our cybersecurity professionals protect organisations from cyber threats using advanced technologies and strategies. As a Cyber Service Senior Manager, you will lead the implementation of the cyber strategy across technical domains—including network security, DLP, automation, cloud, identity and adjacent capabilities—ensuring reliable, secure services for clients.

• Lead the technical implementation of the cyber strategy across functional domains including network security, DLP, automation, cloud, identity and adjacent security capabilities
• Identify and enable leading AI technologies to enhance cyber solutions through the optimization of existing solutions and the enablement of new ones
• Align service priorities, roadmaps and operating requirements across security towers to enable a cohesive and operable managed service
• Coordinate delivery leads and technical stakeholders across functions to support implementation, transition, stabilization and operational readiness of technologies
• Drive enablement of automation, orchestration and service optimization initiatives to improve scalability, repeatability and operational efficiency
• Translate strategic requirements into implementable service components, processes, controls and support models across cybersecurity layers
• Ensure dependencies between network, cloud, DLP, automation, identity and monitoring functions are coordinated and operationally sustainable
• Monitor implementation progress, operational issues, service adoption and improvement opportunities to support a stable and effective managed service
• Establish governance, decision structures and service standards required to support consistent execution across all participating cyber functions
• Promote a collaborative operating culture across towers, with clear accountability, role clarity and continuous improvement disciplines
• Drive the definition and maintenance of playbooks, procedures and operating documentation aligned with the PwC managed services standard approach
• Support capability uplift, onboarding and knowledge transfer to ensure teams can operate the service effectively across technology domains
• Engage market teams, service stakeholders and client leaders to align expectations, validate service direction and support long‑term adoption

• 10+ years of progressive experience in cybersecurity, with demonstrated success leading complex service delivery, transformation or implementation initiatives in enterprise environments
• Strong leadership experience managing senior technologists, cross‑functional teams and delivery stakeholders, with the ability to drive accountability, execution and continuous improvement
• Hands‑on knowledge across key cybersecurity domains such as cloud security, identity and access management, network security, DLP, automation, monitoring and service integration
• Experience translating strategy into scalable operating models, service components, governance structures and operational processes that support managed service delivery
• Proven ability to lead technology enablement, service operationalization and process standardization while balancing security, resiliency, compliance and business outcomes
• Strong communication and stakeholder management skills, with experience engaging service owners, client leaders, governance bodies and executive sponsors
• Experience with automation, orchestration and AI‑enabled service improvement initiatives, including the ability to identify practical opportunities for scale and efficiency
• Familiarity with cybersecurity governance, control frameworks and regulated delivery environments; relevant certifications such as CISSP, CISM, CRISC or equivalent are an asset
• Outside of Quebec, fluency in French is an asset

Pwc Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

The salary range for this position is $112,400 – $162,400. The posted salary range represents the expected hiring range for PwC locations in major city centres. Eligible employees may have opportunities to participate in variable incentive pay programs designed to reward individual and firm‑wide achievements.

We’re committed to providing accommodation throughout the application, interview and employment process. If you require accommodation to be at your best, please let us know during the application process.

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which is the land of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still face, and we commit to allyship and solidarity.