Information Technology - Senior Manager ​/ Manager Quality Assurance, Omni Technology

THE BUSINESS

We are Everyday Luxury. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture. It's knowing that wherever you are, you belong. It's elevating your world — and the world of those who love and will love Aritzia. It's You. And an endless runway of opportunity.

With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us.

The mission of the Omni Technology department is to design, build, deliver, and operate scalable technology, data, analytics, and AI solutions that align with strategic business objectives at Aritzia.

Aritzia is growing, and our Omni Technology team is growing with it. This is a unique opportunity to be part of the team responsible for architecting, designing, implementing, and continuously improving omni-channel technology solutions, with a focus on Order Management, Payments, Order Fulfillment, and Inventory Availability. As the Senior Manager / Manager QA, Omni Technology, you will be responsible for managing and driving quality assurance efforts across multiple projects, ensuring the consistent delivery of high-quality solutions and products.

You will lead the creation and execution of test plans and test scripts, and manage test data and environment readiness, to enable Aritzia’s Technology and cross-functional teams, ensuring quality is maintained at every technology project lifecycle stage. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia — while enjoying one yourself.

As the Senior Manager / Manager QA, Omni Technology, you will:

• Implement structured testing that ensures functionality, identifying and addressing deficiencies, balancing manual and automated testing to maximize coverage and resource efficiency and to deliver high-quality solutions
• Establish and continuously refine QA processes and a strategic test approach for Omni Technology
• Lead the development and implementation of scalable and comprehensive test plans
• Participate in the entire technology project lifecycle, from planning and design through execution and release, ensuring quality is maintained at every stage
• Partner with the QA automation engineering team to seamlessly integrate automated testing into the CI/CD pipeline, driving continuous delivery and ensuring efficient, scalable test execution across all environments
• Lead defect triage and resolution, ensuring efficient prioritization, tracking, and closure of issues while leveraging root cause analysis to implement preventative measures

• Proven and best-in-class skills, education, and/or applicable certifications
• Degree in Computer Science, Information Technology, Management, or related field is an asset
• Proven experience in leading and mentoring QA teams, fostering a culture of growth and development
• Experience in test automation (e.g., Selenium, Cypress, Tosca), performance testing (e.g., JMeter, Load Runner), and CI/CD pipelines
• Proficient in Agile and Waterfall methodologies, ensuring effective integration and continuous delivery across diverse development environments
• Strong ability to collaborate effectively with cross-functional partners to align objectives and deliver results
• Proven experience in developing and implementing test strategies for complex, high-impact projects with a focus on scalability, quality, and efficiency
• Exceptional leadership, mentorship, and communication skills, with the ability to drive team performance
• Excellent problem-solving and critical-thinking abilities
• A growth mindset and commitment to continuous development and improvement
• A commitment to quality and investing in results that add value to the business

At Aritzia, we provide market-leading compensation packages designed to reward…