Manager, Business Information Systems

Staff
- Non Union

M&P - AAPS

AAPS Salaried
- Information Systems and Technology, Level E

Manager, Business Information Systems

UBC IT | Business Info Systems

$10,155.00 - $15,842.17 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

August 17, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Ongoing

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Description Summary

Business Information Systems (BIS) is tasked with providing comprehensive and sustainable IT solutions for our clients. Our focus is on developing, implementing and maintaining a wide range of applications and underlying infrastructure that meet the unique needs of each client.

The Manager provides operational management and technical leadership for a suite of service offerings within a single reporting unit.

The position manages and mentors staff in the day-to-day performance of work, participates in the development of resource plans, and provides technical leadership within various product and service lines. The Manager will lead various concurrent projects and participate as a member of a project team, committee or workgroup.

This position provides leadership in the design, selection, or application of information systems to satisfy the business requirements of UBC. This position also acts as a subject matter expert, and provides operational project management, business process analysis, systems support coordination, and applications lifecycle management.

Organizational Status

This position reports to the Senior Manager of Business Information Systems and provides direct and indirect supervision to staff within the BIS portfolio. This position works closely with technical staff to leverage common approaches and resources between departments. This position also liaises with technical staff and management from other University departments and represents the portfolio to other universities, external federal, provincial and local government agencies, granting agencies and trading partners to facilitate effective business solutions and to meet regulatory requirements.

Work Performed

Specific Duties:

• Assesses variances from project plans, budgets and schedules, develops and implements changes as necessary to ensure that the project remains within specified scope and is within time, cost, and quality objectives, and keeps management aware of the situation.

• Leads the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to identify business priorities and recommends options.

• Acts as a Project Manager and/or provides ad-hoc subject matter expertise. Regardless of the project role, the Manager is expected to maintain an overview of the status of all projects within their purview.

• Oversees application lifecycle and applies and follows appropriate change management methodologies and best practices.

• Performs formal system infrastructure audits and develops written systems procedures, standards and practices to ensure a high level of availability, security, data integrity and hardware/software compatibility.

• Monitors help desk activity ensuring that trouble calls and support requests are appropriately dealt with in a timely and effective fashion.

Core Duties:

• Works with business partners and/or IT leadership to understand and anticipate business and IT project needs of a reporting unit.

• Develops strategies, operating plans, performance measures/targets for a reporting unit and leads the day-to-day delivery of its programs, services and activities.

• Administers unit budget and ensures for cost efficiencies.

• Develops, implements, and ensures adherence to procedures, methods, standards and controls to foster operational efficiency, monitor compliance, mitigate risks, and achieve unit results.

• Negotiates for, sources and obtains financial, physical, or human resources to support short-term projects and programs.

• Develops and implements innovative service, business solutions, and programs , provides technical leadership and oversight on projects, and collaborates with others on integrated solutions and initiatives across other administrative/academic areas.

• Develops influential working relationships…