Bilingual Quality Assurance Engineer

McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way .

We are recruiting for a Bilingual Quality Assurance Engineer to join our team in our Toronto or Vancouver office. The successful candidate must have a minimum of 5 years experience executing test scenarios, developing and maintaining quality assurance standards, and presenting recommendations to stakeholders. The ideal candidate will demonstrate a solid foundation in functional, system, integration, regression, user experience, and user acceptance testing, providing test reports and troubleshooting.

Salary Range (Vancouver Only): $84,000 – $93,000 annually.

• Supporting the Manager, Quality Assurance with testing/validating various applications to manage risks and reduce negative impact to business operations.
  • Planning, designing, leading, participating and executing test scenarios.
  • Coordinating deliverables, resolving issues, identifying dependencies and roadblocks.
  • Writing, revising and verifying test plans, processes and procedures to confirm the quality of the solution being implemented or upgraded.
  • Executing tests including functional, system, integration, regression, user experience and user acceptance testing to manage risks and ensure a positive user experience while promoting user adoption.
  • Performing triage, troubleshooting, and analysis of issues to determine nature of the issue and steps to resolve.
  • Providing non-production and production environment support assistance when required.
  • Providing testing reports to key stakeholders such as IT Management, Trainers, project managers and business leads.
  • Identifying opportunities and trends.
  • Developing recommendations for review and consideration.
  • Ensuring core functionality core application tools/technologies is maintained.
• Supporting the Manager, Quality Assurance in the development and operationalization of the QA Centre of Excellence (CoE) Centre.
  • Developing and maintaining QA Standards.
  • Providing consultation and informational overview sessions to promote the value and benefits of testing.
  • Meeting with stakeholders to solicit feedback on the testing practice, identifying opportunities for improvement and reinforcing testing best practices. Stakeholders include IT, PMO, VMO, HR, Finance and other business partners.
  • Representing Quality Assurance team.
• Vetting and creating knowledge articles and conducting knowledge transfer sessions to relevant team members.
• Ensuring QA activities are appropriately governed and continually assessed to identify potential improvements.
• Maintaining updated knowledge of industry trends and advancements through education, personal research and participation in focus groups.
• Providing advice and recommendations to the Manager, Quality Assurance on opportunities and testing best practices to mitigate risks and promote user adoption.

• Extensive experience in QA lifecycle.
• University education.
• Minimum 5 years practical experience with IT principles, testing theory and methodologies.
• Minimum 5 years proven track record in executing test plans, including analysis, script design, execution and issue management.
• Experience in a Professional Service organization is an asset.
• CAST or CSQA certification or equivalent in testing principles is an asset.
• Bilingualism (French/English) is required.
• Exceptional attention to detail with excellent analytical and problem‑solving skills.
• Great team player and able to work efficiently and effectively with minimal supervision.
• Good time management skills.
• Ability to handle multiple concurrent pieces of work, and appropriately applying judgment about the prioritization of effort.
• Capacity to handle high pressure situations and tight deadlines.
• Strong organizational, work management and…