×
Register Here to Apply for Jobs or Post Jobs. X

Supervisor, Operational Systems

Job in Vancouver, BC, Canada
Listing for: Jobtailor
Full Time position
Listed on 2026-08-16
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 110000 - 140000 CAD Yearly CAD 110000.00 140000.00 YEAR
Job Description & How to Apply Below
  • Manage the day-to-day activities for planning, coordination, and delivery of Salesforce Field Service and related system initiatives using Agile practices
  • Manage a team of 4-6 developers to deliver business requirements and enhance system features
  • Work closely with the Systems Specialist, managing activities related to roadmap delivery, integrations, system upgrades, and operational support
  • Manage work intake, sequencing, and delivery using JIRA as the system of record for development and Salesforce for user support
  • Translate prioritized backlog items into executable 2-week sprints and monthly release plans
  • Manage activities across configuration, development, testing, deployment, and post-release validation
  • Provide coaching, training, and guidance to team members to support skill development and high performance
  • Manage team workload and capacity, including unplanned work, priority churn, and scope creep
  • Guide and oversee Agile ceremonies
Requirements
  • Minimum of 5 years of experience as a manager delivering Salesforce or enterprise IS solutions
  • 3+ years of working in Agile delivery environments with teams adopting Agile ways of working
  • 3+ years of strong working knowledge of JIRA for backlog, sprint and delivery management
  • 3+ years of coordinating work with a development team
  • Experience working within Salesforce ecosystem
  • Ability to learn and understand software programs and new systems
  • Excellent interpersonal skills, combined with strong verbal and written communication skills
Core Competencies

Demonstrates expertise in managing Salesforce Field Service initiatives and Agile delivery practices, with a strong focus on team leadership, backlog management, and system enhancements. Proven ability to coach and guide teams while ensuring effective delivery of business requirements and operational support.

Highest-signal resume keywords
  • Salesforce Management
  • Agile Delivery
  • JIRA Proficiency
  • Team Leadership
  • Backlog Management
ATS Optimization Keywords
Hard Skills
  • Salesforce Field Service
  • Agile Practices
  • Backlog Management
  • Sprint Planning
  • System Integration
  • Configuration Management
  • Testing and Deployment
  • Post-Release Validation
  • Team Coordination
  • Capacity Management
Soft Skills
  • Interpersonal Skills
  • Verbal Communication
  • Written Communication
  • Coaching
  • Guidance
Industry Keywords
  • Enterprise IS Solutions
  • Agile Environments
  • Roadmap Delivery
  • Operational Support
Tools & Technologies
  • JIRA
  • Salesforce
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary