ServiceNow Architect for BC Hydro

Drive innovative Service Now solutions for BC Hydro as a Solution Architect specializing in ITSM, ITOM, CMDB, and Sec Ops. Leverage your 10-15 years of experience to create impactful architecture designs.
In this lead role, you will be the key architect responsible for the Service Now platform across multiple functionalities including ITSM, ITOM, and Sec Ops. Engage with stakeholders, technical leads, and vendors in developing governance standards, integration strategies, and a comprehensive platform roadmap. Your expertise will support critical enhancements, data models, and operational efficiencies while adhering to best practices in architecture and compliance.

Key Responsibilities:

• Own end-to-end Service Now solution architecture

• Define architecture principles and upgrade roadmaps

• Assess business requirements and translate them into solutions

• Lead ITSM and ITOM process architecture

• Design integrations with enterprise applications
Requirements:

• 10-15 years IT experience with Service Now expertise

• Hands-on experience in platform configuration and scripting

• Strong communication skills for stakeholder engagement

• Ability to design integrated workflows

• Knowledge of CSDM/CMDB and Sec Ops capabilities
Utilize your extensive architectural knowledge to shape robust Service Now solutions for BC Hydro, enhancing their operational capabilities.
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