IXp Intern - UA Content Designer

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.

Position Title:

SAP iXp Intern - UA Content Designer.

Location:

Vancouver, BC. Anticipated

Start Date:

September 2026. Contract Duration: 8 months.

Work Hours:

Full-time internship; 40 hours per week.

Are you passionate about writing and helping others make sense of software and technology in their daily work? Do you have a desire to flex your writing and language skills to create people-centric user experiences?

If so, our Data & Analytics Design team is looking for motivated individuals to design and write help content, UX copy, and other user assistance content offerings within our data and analytics cloud services. Our global design team is constantly in pursuit of fresh innovations with the most user-friendly and modern cloud and AI native experiences. Ideal candidates are data-driven in their work, strive to truly understand the needs of our users, and are excited to collaborate with our UX designers to craft a more usable journey through our products.

Initiative and creativity are key, as is the ability to balance detailed writing work with strategic, long-term thinking. You empathize with the user and use your writing to help them accomplish their goals.

• Research, map, and validate user journeys for our products with an emphasis of how language can increase adoption and improve onboarding
• Create help documentation (both text and multimedia) in close collaboration with UX designers, agile development teams, product managers, and other stakeholders
• Write UI texts and other UX copy to enhance the usability of our products
• Define terminology that’s simple, consistent, and conforms to industry standards
• Proofread and edit content for usability, readability, and linguistic correctness
• Ensure that all deliverables are of high quality, adhere to standards and guidelines, and use a style and tone appropriate for the target group and market
• Collaborate with members of a globally distributed product development team
• Participate in cross-department initiatives to improve tools, processes, and content
• Adopt a data-driven approach to your work
• Act as an advocate for an excellent user experience

A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies — especially artificial intelligence — paired with a results-oriented approach and the courage to take initiative.

Education:

Bachelor’s degree in Technical Communication, Human Computer Interaction, UX Design, Computer Science, or other related field.

Eligibility:
Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.

• Excellent level of English (written and spoken)
• Keen interest in new technologies (agentic AI, knowledge of HTML, XML, JavaScript, or any programming languages is an advantage)
• Familiarity with AI tools and prompting techniques to support UX writing, content design, or documentation…