Lead ServiceNow Architect

Position: Lead ServiceNow Architect at Tata Consultancy Services
Become a Lead Service Now Architect at Tata Consultancy Services, focusing on ITSM, ITOM, and security operations. Play a pivotal role in shaping innovative solutions for BC Hydro.
TCS is looking for a highly experienced Service Now Architect to drive solution design across various platforms. Your primary responsibilities will include assessing customer requirements, enhancing existing applications, and collaboratively designing integrated workflows. The position also emphasizes data governance and CMDB strategy formulation to ensure high-quality service delivery.

Key Responsibilities:

• Own end-to-end Service Now architecture across multiple domains

• Analyze business objectives, translating them into scalable designs

• Define architecture principles for ITSM and Sec Ops modules

• Oversee integration strategies with enterprise applications

• Mentor technical leads on development and best practices
Requirements:

• A minimum of seven years in IT with strong Service Now expertise

• Comprehensive knowledge of ITSM, ITOM, and Sec Ops

• Skilled in Service Now scripting, integration techniques, and governance

• Experience in leading architectural reviews and planning

• Excellent communication skills to engage stakeholders
Take the lead in developing innovative Service Now solutions with TCS, making a significant impact in the tech industry.
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