Digital Transformation Partner

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients.

WELL has built an innovative practitioner enablement platform that includes comprehensive end to end practice management tools inclusive of virtual care and digital patient engagement capabilities as well as Electronic Medical Records (EMR), Revenue Cycle Management (RCM) and data protection services. WELL Health Technologies, uses this platform to power healthcare practitioners both inside and outside of WELL Health Technologies' own omni-channel patient services offerings.

WELL owns and operates Canada's largest network of outpatient medical clinics serving primary and specialized healthcare services and is the provider of a leading multi-national multi-disciplinary telehealth offering. WELL Health Technologies is publicly traded on the Toronto Stock Exchange under the symbol "WELL".

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Reporting to the VP, Business Transformation, we are hiring a Digital Transformation Partner (People & Culture) to help shape and deliver WELL Health's digital and AI agenda across People & Culture. In this newly created role, you will work closely with P&C leaders and teams to understand how work gets done today, identify pain points and opportunities, and determine where AI, automation, and technology can simplify processes, improve the employee experience, and create measurable value.

This is a hands-on role where you will take opportunities from discovery through implementation and adoption. You will map processes, define requirements, prioritize use cases, and design and build automations, AI agents, and workflows. For more complex solutions, you will partner with WELL's AI, Data, and enterprise technology teams while continuing to own the business outcome.

Your scope will span the employee lifecycle, including hiring, onboarding, payroll, total rewards, employee programs, M&A, and broader strategic initiatives. As WELL continues to grow, you will help P&C build its digital and AI capabilities while creating scalable solutions and approaches that can evolve with the organization.

This is a fully remote role based anywhere in Canada, with a preference for candidates located in Vancouver.

You are a hands-on digital transformation professional who enjoys turning business challenges into practical solutions people actually use. You can move from a conversation about a frustrating process to understanding the underlying problem, identifying where technology can help, and implementing a solution.

You bring together technical capability, business thinking, and curiosity. You are comfortable building with AI and automation tools yourself, while knowing when a solution requires deeper data, AI, or engineering expertise. You can navigate ambiguity, ask the right questions, prioritize opportunities based on value and complexity, and take ownership from design through deployment.

You are equally comfortable working with technology and people. You can partner with senior People & Culture leaders, understand the realities of how teams work, and translate between business needs and technical possibilities. Most importantly, you are motivated by outcomes: simplifying work and helping teams confidently adopt new ways of working.

Build and see your work in action. You will have the opportunity to take real P&C challenges from an initial pain point through to a working solution, building, testing, deploying, and improving AI agents, automations, and workflows that simplify how work gets done and create measurable value for employees and the P&C team.

Ownership and influence. As a newly created role embedded in People & Culture, you will have direct access to senior P&C leaders and the autonomy to help identify and prioritize where digital transformation can have the greatest impact, influencing the roadmap while owning selected initiatives from discovery through implementation and adoption.

Broad scope and technical growth. You will work across hiring, onboarding, payroll, total rewards, employee programs, M&A, and larger strategic initiatives, giving you exposure to a wide range of business challenges. You will also partner with WELL's AI, Data, and technology teams and work with evolving AI and automation capabilities, expanding both your technical expertise and your understanding of enterprise transformation.

Help shape what comes next. You will join WELL as it continues to build its digital transformation capabilities and explore how AI can improve work across the organization. As an early member of the Digital Transformation Partner team, you will have the opportunity to help establish approaches and practices that can be applied beyond P&C as the function grows.

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