Job Description & How to Apply Below
Core Duties:
- Leads the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to identify business priorities and recommends options.
- Identifies, elicits, and documents business requirements, defines business rules and communicates requirements for the implementation of business solutions.
- Communicates with stakeholders of varying technical ability and subject matter expertise.
- Conducts workflow and gap analysis for operational support processes.
- Performs analysis and identification of requirements for data, reporting and integrations.
- Works closely with project delivery, operational, technical and organizational change management team members and other stakeholders in implementing integrated business process improvements, documenting agreements, and discussions. Position is privileged to highly sensitive information relating to business or technological changes.
- Provides consultative services for the development of policies and procedures.
- Analyzes metrics to ensure for client satisfaction.
- Provides input and recommendations to feasibility studies for standard development projects and enhancements.
- Provides technical guidance and leadership to less-experienced individuals.
- Prepares functional, system and program specifications.
- Develops user test cases and validates test results during user acceptance testing and system acceptance testing stages. Typically performs functional testing.
- Prepares and maintains traceability matrix for requirements, configuration scope and testing.
- Prepares project status reports and communicate status to client.
- Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.
- Acquires and maintains working knowledge of the College's technical and business environment. Understands key technical environments to effectively identify integration, security, scalability, and performance requirements.
- Builds and maintains good working relationships with project teams, business analyst peers, stakeholders, and vendors
- Analyses the impacts of proposed changes to technology services and or processes within the College community.
- Provides ongoing support of general PMO activities and processes (e.g. risk management framework)
- Develops benefits realization plan and implements the mechanisms by which benefits can be realized and measured
- Performs other related duties as required.
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Education & Experience:
- Undergraduate degree in a relevant discipline.
- A minimum of 5 years of business analysis experience, with in-depth knowledge of applications and the business requirements supporting them.
- An equivalent combination of education and experience may be considered.
- Considerable knowledge of project management, quality assurance and change management disciplines.
- Experience in software implementation projects in a business analyst role is preferred.
- Experience in producing business analysis deliverables such as: BRDs, use cases, user scenarios, user stories, BPMs.
- Experience on an ERP implementation project is strongly preferred.
- Experience in implementing Student modules on an ERP implementation project is strongly preferred.
- Experience in benefits realization management is an asset.
- Strong knowledge of business process mapping and improvement/optimization. Knowledge of BPMN.
- Experience facilitating diverse groups to achieve an appropriate outcome.
- Knowledge of data analysis and data modeling (conceptual, logical).
- Solid understanding of key trends and players in the IT industry.
- Higher-education or public sector experience is an asset.
- Proven knowledge and continuous learning of business analysis discipline and best practices, and demonstrated contributions to practice improvement.
- Excellent organizational, planning, and prioritization skills. Able to multi-task and deliver multiple assignments in a fast-paced and changing environment.
- Ability to work and communicate effectively with others, both verbally and in writing.
- Superior interpersonal skills. Proven ability to work effectively and diplomatically with a wide range of individuals at all organizational levels.
- Demonstrates the willingness, ability, and enthusiasm to learn new processes, methodologies or technologies.
- Strong analytical, problem solving, and troubleshooting skills.
- Effective organizational and time management skills in meeting deadlines and working with…
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