Technical Support Specialist at Farris LLP
Job in
Vancouver, BC, Canada
Listed on 2026-09-18
Listing for:
BC Legal Management Association
Full Time
position Listed on 2026-09-18
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
As a critical member of the IT team, you'll support lawyers and staff by addressing escalated technical issues and ensuring efficient operations. Your work will encompass diagnosing issues within various technologies, performing root cause analyses, and identifying solutions to improve user experiences. Your expertise will play a vital role in contributing to major IT projects and ongoing initiatives.
Key Responsibilities:
• Troubleshoot and resolve complex IT issues effectively
• Manage service desk reports identifying incident trends
• Offer professional technical guidance and training to staff
• Participate in IT projects and technology enhancements
• Identify and escalate potential security risks promptly
Requirements:
• IT or related Bachelor's degree or equivalent experience
• Minimum of 5 years in progressive IT support
• Familiarity with Windows environments and legal technologies
• Strong networking diagnostics knowledge
• Excellent customer service and communication skills
Join Farris LLP to advance your IT skills and deliver exceptional technical support.
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