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Job Description & How to Apply Below
As a key player in this full-time role, your primary focus will be on providing technical assistance and support on various IT systems. Responsibilities include managing user accounts, supporting Microsoft 365 applications, and troubleshooting hardware and software issues. Your contributions will help ensure that client operations run smoothly and efficiently.
Key Responsibilities:
• Handle account management, updates, and decommissioning
• Support users with Windows, macOS, and mobile devices
• Troubleshoot networks and office equipment issues
• Document service requests and resolutions accurately
• Participate in after-hours support as needed
Requirements:
• Diploma or Bachelor’s in IT, Computer Science, or related fields
• Minimum of one year experience with IT support
• Excellent communication and problem-solving skills
• Ability to adapt to a high-pressure environment
• Eagerness to learn and grow in a professional setting
Empower clients through effective technical support and enjoy a career in IT with Onni.
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