IBM Mainframe Operations Analyst

About Quartech

Quartech is a British Columbia-based systems integration and technology consulting company with offices in Victoria and Vancouver. For more than 40 years, we have partnered with clients to solve complex business and technology challenges through tailored solutions across software development, systems integration, cloud services, health technology, digital transformation, cybersecurity, and AI. As a technology-agnostic organization, we are committed to delivering practical, high-quality outcomes that align with our clients’ goals.

Quartech is known for its collaborative culture, long-term client relationships, and meaningful project work across a range of industries, including complex public sector environments.

Quartech delivers Application Management Services within a large, complex public sector environment that supports critical financial and social assistance programs across British Columbia. The successful z/OS Operations Analyst will work within a high-volume, mission-critical application portfolio that underpins more than $3 billion in annual benefit transfers and supports the accurate and timely processing of more than 3 million payments each year.

This role contributes to the stability, coordination, and continuous support of business-critical systems essential to frontline service delivery.

Thez/OS Operations Analyst is responsible for supporting application operations and production control activities within a high-volume, business-critical environment. This role ensures the reliable execution of operational processes, scheduled jobs, batch cycles, and maintenance activities in accordance with Standard Operating Procedures. The successful candidate will contribute to the stability, continuity, and effective day-to-day support of enterprise systems that are essential to ongoing service delivery.

• Location: Hybrid BC or remote Alberta and Ontario (Please note candidates must accommodate PST hours)
• Role Type: Full-Time, Permanent
• Level: We’re looking for intermediate and senior candidates
• Salary: $75,000–$95,000 annually

• Assist in the successful delivery of daily operations and production control tasks for BC Ministry applications, ensuring that the legacy applications and environments operating as expected.
• Supporting the Ministry’s daily computer operations scheduled tasks and production control requests on working days from 7:00am to 8:00pm.
• Perform operational tasks in accordance with standard operating procedures.
• Help maintain the stability and efficiency of scheduled batch processing streams, manage schedule change requests, and perform initial issue troubleshooting.
• Execute compilation, migration, and post-migration activities based on developer instructions, while coordinating with external service providers as required.
• Provide ongoing monitoring, troubleshooting, and system health checks.
• Support scheduled operational activities such as major project releases, database reorganizations, and annual disaster recovery exercises.
• Use Service Now to support incident, change, and release management processes, including production incidents and data correction changes.

• Produce benefit cheque and electronic payment outputs in accordance with the monthly processing schedule.
• Ensure timely production of payment files to meet downstream printing, mailing, and treasury deadlines.
• Communicate progress, status updates, and any deviations from schedule throughout month-end processing.
• Provide online and on-call support during month-end processing until all cheque and report production activities have been successfully completed.
• Help ensure…