Job Description & How to Apply Below
About
The Role We're hiring our first Sales Engineer to pair directly with our founding Account Executive in North America. You are the technical half of a two-person deal team: the AE owns the commercial motion, you own the technical win. Our buyers are developers, ML engineers, and CTOs, and they don't buy on slides. They buy when someone credible sits with them, looks at their workload, and shows them that open models on Featherless are faster, cheaper, and more reliable than what they're running today.
That's your job — hands on keyboard, in the customer's stack, from first technical call through production rollout. Because you're the first SE here, you'll build the function as you go: the demo environment, the POC playbook, the benchmark harness, the security answers, the migration guides. Every deal you win should make the next one easier to win. If you like being the person who can actually answer the hard question in the room — and want the technical foundation of a Series A GTM engine to be yours — this is for you.
What You'll Own Immediately Partner with the founding AE as the named technical owner on every active opportunity in North America
Run technical discovery: map each prospect's models, workloads, latency and throughput targets, spend, and constraints
Design and drive POCs and benchmarks that prove Featherless against the incumbent — closed-model APIs, another inference provider, or self-managed GPUs
Build the demo environment and reusable technical collateral that the whole GTM team sells with
Own technical objection handling end-to-end: performance, reliability, cost modeling, security, and data handling
Be the field's voice into product and engineering — you'll know what we're losing on before anyone else does
Core Responsibilities Lead technical calls tailored to each buyer's stack: architecture reviews, live demos, and working code against their real use case
Build migration paths off closed-model APIs and onto open weights — model selection, evaluation, prompt and output parity, cutover plan
Run benchmarks and produce the throughput, latency, and cost-per-token analysis that anchors the business case the AE builds
Scope and execute POCs with clear technical success criteria, then hold the customer and us to them
Write the technical sections of proposals, RFP responses, and security questionnaires; keep a reusable answer library so we never write the same answer twice
Support onboarding and first production workloads, then hand off cleanly and stay available for expansion
Feed structured field input to product and engineering — feature gaps, model coverage requests, reliability issues, competitive intel
Build and maintain the technical assets that scale the team: demo apps, notebooks, reference architectures, integration guides, internal enablement for BDRs and future AEs
Represent Featherless technically at conferences, meetups, and developer events
Keep POC and technical-stage detail current in Hub Spot so forecasting reflects technical reality, not optimism
What You Bring 3–6 years in pre-sales engineering, solutions architecture, or a forward-deployed / customer-facing engineering role — at a GPU cloud, inference provider, MLOps platform, AI/developer tooling…
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