Tier 2 Desktop Support Technician at Teck
Job Description & How to Apply Below
Reporting to the Team Lead of End User Computing, you will play a key role in supporting internal tech for staff in a vibrant corporate environment. Your responsibilities include both face-to-face and remote support, ensuring a smooth operation across multiple platforms. Engage with business partners to understand their IT needs and deliver effective solutions while adhering to safety and operational standards.
Key Responsibilities:
• Maintain and support multi-platform environments effectively
• Respond to tickets and support requests promptly
• Train users on software and hardware operations
• Collaborate with IT teams to resolve complex issues
• Document tech support interactions in the ticketing system
Requirements:
• 5+ years of Tier 2 support experience
• Knowledge of Mac OS and Microsoft ecosystems
• Strong troubleshooting and problem-solving abilities
• Familiarity with ticketing systems like Service Now
• Understanding of networking and remote support tools
Leverage your technical skills at Teck in the beautiful city of Vancouver to make a real impact.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×