ITSM Operations Lead: Incident Service Desk

S.I. Systems Ltd. in Vancouver seeks a Service Operations Lead (ITSM) to drive ITSM in a complex, multi-vendor environment.

You will own Incident, Problem, and Request Management, govern the Service Desk, and oversee customer satisfaction while supporting IT Change Management using ITIL practices. The role emphasizes data-driven improvements, RCA sessions, and collaboration with internal stakeholders and external providers to elevate IT service performance.

Consider building your career as a ITSM Operations Lead:
Incident, Change & Service Desk at S.I. Systems Ltd.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the ITSM Operations Lead:
Incident, Change & Service Desk role at S.I. Systems Ltd., based in Vancouver, Metro Vancouver Regional District, Canada.

We are looking to fill the ITSM Operations Lead:
Incident, Change & Service Desk position at S.I. Systems Ltd. in Vancouver, Metro Vancouver Regional District, Canada.