IT Help Desk Analyst at Lawson Lundell
Job Description & How to Apply Below
As part of a recognized Canadian law firm, you will provide Tier 1 IT support, troubleshoot tech issues, and assist with conference technology. Ideal candidates are self-motivated with at least two years of hands-on experience in supporting user technologies, including Windows 11 and Microsoft 365. You will contribute to an efficient IT environment while maintaining high standards of communication and positive interpersonal skills.
Key Responsibilities:
• Troubleshoot IT requests via calls and emails
• Deliver after-hours on-call support
• Support audio/video conferencing technology
• Assist with office equipment setups and moves
• Resolve end-user application or peripheral issues
Requirements:
• Certificate or diploma in IT/computer systems
• 2+ years supporting end-user technologies
• Proficient in Microsoft Office/Windows
• Excellent verbal and written English skills
• Ability to handle stressful situations effectively
Utilize your IT skills and become a vital part of Lawson Lundell LLP's tech team in downtown Vancouver.
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