Network Services Lead

Network Services Lead
Vancouver, BC | Calgary, AB | Edmonton, AB | Full-Time | Remote, with occasional office attendance

Job # 3055142

Job Description
Network Services Lead
Vancouver, BC | Calgary, AB | Edmonton, AB | Full-Time | Remote, with occasional office attendance

About the Role
Our client is hiring an Enterprise Network Lead to run the day-to-day health of its corporate network and take it forward. You'll own a connected environment of wired and wireless networks, WAN links, remote access VPN, Azure-based networking, and Fortinet security infrastructure. You'll advise IT leadership on network direction, push for consistent standards, and bring in new approaches where they make sense.

This is a hands-on leadership role. You'll guide a team of network engineers, step in on the toughest incidents, and work alongside architecture, security, and cloud colleagues, external carriers, and internal business teams. The goal is a network that stays secure, dependable, and ready to scale.

What You’ll Do
Direction and Standards

Help IT leadership set the plan for network operations, including standards, policies, and ways of working that support security, uptime, and business needs

Review performance data, service trends, risks, and new technologies to help decide where the team should focus

Create and keep current the documentation, monitoring, and runbooks that keep service delivery consistent

Running the Network

Keep the network and communications environment available and performing well, and keep improving it

Run the incident, problem, change, and recovery processes, and raise the quality of how the team delivers service

Lead the response to complex outages, find the root cause, and make sure the fix holds

Replace manual work with automation and build solutions that scale

Technical Leadership

Act as the senior technical authority for LAN/WAN, wireless, VPN, Azure networking, Fortinet security, and enterprise connectivity

Guide, coach, and develop the network engineers on the team

Vendors and Partners

Manage relationships with internet providers, telecom carriers, and other third parties so connectivity stays reliable and service levels are met

Work with infrastructure, cloud, security, and business teams to deliver network services that fit their needs

Experience
What You Bring

8+ years in enterprise network operations, with a background in infrastructure support and IT service management

5+ years leading or directing a network operations team in a large, complex environment

Strong experience with network design, connectivity services, and security across on-premises and cloud environments

Proven track record managing ISPs, telecom carriers, and other vendors, including service levels and escalations

Solid grounding in structured incident, problem, and change management, with a focus on continuous improvement

Experience supporting hybrid cloud environments, including Azure networking and business-critical services

Technical Skills

Hands-on experience with Fortinet firewalls (Forti Gate), SD-WAN, and secure connectivity

Working knowledge of cloud networking and how it connects to on-premises infrastructure

People and Communication

A record of leading, coaching, and growing technical teams

Strong working relationships with vendors, service providers, and stakeholders

Clear communication, sharp analysis, and sound judgment under pressure

The ability to explain technical problems in terms of business impact and recommend next steps

Work Setup

Remote, with the option to visit your nearest office (Vancouver, Calgary, or Edmonton) when needed

Compensation Competitive Salary Based On Experience.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you…