Senior Site Reliability Engineer

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Senior Site Reliability Engineer
Walt Disney Animation Studios’ world-class filmmakers, artists, and technical collaborators create the magic of animation. The SRE team within the Platform & Infrastructure department at Walt Disney Animation Studios (WDAS) focuses on optimizing service deployments and improving system availability, latency, performance, and observability. We build performant infrastructure that artists use daily to create our celebrated animated content.

The Senior Site Reliability Engineer will drive the design, implementation, and operation of reliable, scalable infrastructure across the studio. This role partners closely with team members and stakeholders to evaluate emerging technologies, translate requirements into production-ready solutions, and ensure operational excellence through automation, observability, and reliability engineering practices.

Our studio thrives on a wide variety of technical backgrounds and experiences, so we encourage applicants to apply even if they have experiences not specified below. Bring your unique talents, passion and ideas to our team, and be a part of Disney’s creative legacy!

Responsibilities

Design, implement, and support robust on-premises and cloud-native deployments using infrastructure-as-code, security automation, and continuous improvement, while maintaining high reliability standards through comprehensive observability, SLIs/SLOs, and performance optimization

Securely deploy, operate, and support AI-powered tools and ML infrastructure within a production environment

Collaborate with stakeholders throughout the studio to understand workflows and translate business requirements into end-to-end platform and infrastructure solutions

Contribute to the design, operation, and evolution of SRE managed technologies, including CI/CD platforms, Git source management, cloud hosting, containerization, and web technologies such as Apache HTTPd and NGINX

Develop meaningful telemetry, alerting, and operational runbooks to maximize service visibility and minimize mean time to repair (MTTR)

Evaluate emerging technologies and operationalize new functionality by creating documented standards and reusable patterns to encourage adoption

Build internal tooling to enable the SRE team to efficiently isolate, diagnose, and resolve platform, service, and application issues

Key Qualifications

BS in Computer Science, Computer Engineering, Electrical Engineering, or comparable field of study, and/or equivalent work experience

5+ years of experience in SRE, Dev Ops, technical operations, systems engineering, software engineering, and/or related disciplines

Expertise in distributed systems, networking, hardware architecture, and capacity planning

Proven ability to lead and collaborate on large-scale cross-team projects with strong verbal and written communication skills

Proficiency in UNIX/Linux administration, troubleshooting, performance tuning, and security

Experience with monitoring and observability tools such as Datadog, Prometheus, and Grafana, including AI-specific metrics such as model benchmarking, inference latency, and token consumption

Proficient with containerization and orchestration systems in enterprise production environments (e.g., Docker, Podman, Kubernetes, Rancher, AWS ECS and EKS)

Experience with configuration management and infrastructure as code (e.g., Terraform, Helm, Cloud Formation, Puppet, and Ansible)

Experience implementing enterprise MLOps infrastructure that enables validation, deployment, fallback, multi-model routing, load balancing, quota management, inference metrics, and…