Learning Management System Administrator

Position: Learning Management System Administrator (12 months)
Location:

Vancouver, BC, Canada

Employment Type:

Temporary Full Time
Workplace Type:
Hybrid
About our Vancouver Office  Located in the heart of downtown Vancouver, between the Pacific Ocean and the Coast Mountains, Teck's Corporate Office sits in one of Canada's most culturally diverse cities.
Surrounded by world-renowned nature and globally inspired cuisine, the office brings together many of Teck's corporate functions - all working toward Teck's purpose of providing the essential resources the world relies on.

Role Overview  Reporting to the Learning Management System (LMS) Lead, the LMS Administrator is responsible for the day-to-day administration, maintenance, support, and continuous improvement of Teck's Learning Management System (LMS) and associated learning technologies. Serving as a subject matter expert in LMS operations, the role supports learners, managers, site LMS administrators, and business stakeholders through system administration, reporting and analytics, compliance monitoring, system testing, governance activities, and continuous improvement initiatives.
The LMS Administrator provides advanced troubleshooting support, collaborates with internal partners to resolve system and process issues, and supports light instructional design and content administration activities, including course setup standards, templates, content maintenance, and basic learning asset updates, ensuring learning solutions are accessible, measurable, scalable, and aligned with business, compliance, and workforce development needs.
This role is a 12 months Temporary opportunity.
Responsibilities   Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
Maintain learner records, training assignments, courses, curricula, programs and certifications within the LMS, ensuring accurate data entry, record maintenance and alignment to established processes and standards.
Provide support to learners, managers, site LMS Administrators, and business collaborators regarding LMS access, functionality, training assignments, and reporting; troubleshoot and resolve complex system and process issues.
Develop, maintain, and distribute standard and ad hoc reports, dashboards, and learning metrics; monitor compliance reporting, completion rates and learner activity.
Support sustainability reporting, workforce capability reporting, audit requirements, and regulatory compliance through accurate, accessible, and auditable learning data.
Conduct audits and validation activities to ensure the accuracy, consistency and integrity of learning records and system data; identify and resolve data discrepancies and support LMS governance initiatives.
Participate in testing activities related to system upgrades, enhancements, integrations and configuration changes; develop test scenarios, document results and support implementation of system updates.
Provide mentorship, training, and ongoing support to site LMS administrators and learning collaborators; promote consistent application of LMS standards, procedures, and recommended guidelines.
Administer enterprise learning technologies and subscriptions, including platforms such as Udemy, Berlitz, Rosetta Stone, and other learning solutions.
Configure, publish, maintain, test and retire online learning content, curricula, programs and assessments; support course set up standards, templates, content maintenance and basic instructional design activities.
Develop and maintain LMS procedures, business process documentation, job aids, user guides, training materials and support resources for accuracy and alignment with platform and workflow changes.
Recognize opportunities for continuous improvement and contribute to the ongoing enhancement of Teck's digital learning ecosystem
Perform other duties as assigned.
Qualifications   2-4 years experience in LMS administration specifically in SAP Success Factors LMS, training or a learning management role within a large complex organization

Experience with SAP Success Factors learning management system preferred.
Post secondary education in human resources, adult education, business administration or a related area of focus
An equivalent combination of education and experience may be considered

Experience with eLearning authoring tools, AI-enabled content creation platforms, and learning content administration (e.g., Articulate 360, Easygenerator, Synthesia) is preferred.
Proficiency in Microsoft Office Suite with indepth knowledge of Excel and reporting…